Hyatt Executive Housekeeper in PHILADELPHIA, Pennsylvania

Description:
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and colleague satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members.

Duties include: * Responsible for short and long term planning and the management of the hotel’s Housekeeping operations * Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans * Solid understanding of housekeeping and laundry supplies and pars * Teach employees importance of, and how to greet guests and courteously solve guest requests * See that inspection program is consistently maintained * Assure all safety and security policies and procedures are followed * Work closely with all other Departments * Inspect some rooms daily * Experience purchasing linens and housekeeping supplies * Current on latest housekeeping and laundry technology * Work closely with vendors to assure proper pricing, delivery, and maintenance * Experience teaching, supervising, and mentoring multilingual and multicultural staff * Ensure OSHA and ADA policies are adhered to * Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful * Insures proper staffing levels for customer service goals * Ability to implement and maintain a long term guest room deep cleaning program * Coach and counsel employees to reflect service standards and procedures As a member of our team, we offer a comprehensive benefits package including: * Medical/Dental/Prescription/Vision Insurance * Disability and Life Insurance * $1,000 per year for Educational Assistance * Discounted Hotel Room Nights * Free Meals in our Colleague Dining Room * Paid Time Off * 401(k)

Qualifications:
* Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds * 4 years or more of progressive hotel Rooms Management experience
* With opening hotels, previous hotel pre-opening experience preferred * Service oriented style with professional presentations skills * Hotel/Hospitality degree an asset * Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line * Clear concise written and verbal communication skills in English * Must be proficient in Microsoft Word and Excel * Must have excellent organizational, interpersonal and administrative skills

Primary Location: US-PA-Philadelphia
Organization: The Bellevue Hotel
Pay Basis: Yearly
Job Level: Full-time
Job: Housekeeping/Laundry
Req ID: PHI001635